Terms and Conditions Please read our terms, conditions and privacy policy. You can also print and retain them for your future reference. Please send all correspondence to: Registered office address: Pricing Information: (Please contact customer services on 020 8597 0181 if ordering from outside the UK.) The course is dispatched via Royal Mail and should reach you within 7 working days. Overseas Shipping: Guarantee/Refund Policy To claim your refund just send your manual within 30 days to us at the normal address: Please note that the 30 day trial is available for new subscribers only, to test the service. If you have already received a 30 day trial you are welcome to rejoin but without the 30 day trial period. If you have any questions, please call us on 0208 597 0181. Please also note that we do provide email support for this program. It is our intention to provide this on an ongoing basis. However your refund period is strictly 30 days from your date of order (unless otherwise agreed) and any cessation of the support service after this 30 day trial period would not constitute grounds for a refund. Privacy Policy We may use the information provided to process any transactions undertaken by you and for internal administration and analysis, and also for marketing and promotions. We only disclose your information to third parties for the purpose of administration and providing services to you. By disclosing your personal information to Canonbury Publishing Ltd, you agree to the collection, storage and processing of your personal information in the manner set out here. You have the right to ask Canonbury Publishing Ltd for a copy of the personal information it holds about you, and to correct any inaccuracies in that information. If you have any queries regarding this privacy statement, please contact Customer Services (details above). Cookies Other Information Examples of the type of information we may automatically collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, and your operating system and platform. This information is used by us purely to monitor levels of traffic to the site, and cannot be used to identify you personally. Disclaimer Canonbury Publishing Ltd will of course aim that this website is fully operational and available to you at all times. However, in order to make sure the site is up to date and offering you the best service, you may find on rare occasions access may be interrupted or restricted to allow for emergency or routine maintenance or the introduction of new facilities and services. Canonbury Publishing Ltd Registered office address: |